Terms and Conditions

About Us

At 101, we're dedicated to sourcing beautiful, quality products we truly believe in. We hope you love everything you order, but if something isn't right, please don't hesitate to get in touch.

Pricing

Prices displayed on our website reflect the recommended retail price set by the manufacturer or supplier, or are estimated by 101 in line with industry best practice. Sale and reduced prices are exceptions to this.

While we do our best to ensure accuracy, pricing errors can occasionally occur. If an item has been listed at a price lower than its correct retail price, we will contact you before dispatching your order. You will have the option to proceed at the correct price or cancel your order for a full refund.

Final Sale

Items marked as Final Sale are not eligible for exchange or refund.

Where garments or items have imperfections, these have been described to the best of our ability in the product listing. If you have any questions before purchasing, please call our team on 09 535 2101 or visit us in store.

Saben Gift With Purchase

Free Leather Care Kit

Valid from 1 July 2026 until 14 July 2026, while stocks last.

Spend $299.00 or more on a Saben leather bag in a single transaction to receive a complimentary Leather Care Kit, valued at $89.00.